"Value-added
services", its true meaning in the content is scalable, both the
general sense of the value-added services, including a deeper level of
extension services. The
deeper extension service here is the key to the success of third-party
logistics companies, referring to three unique value-added services -
customer value-added experience, logistics solutions and IT services. These
three types of value-added services depend on each other, for
third-party logistics enterprises have different from other competitors
of the characteristics of business, enabling enterprises according to
customer needs and specific issues to provide appropriate solutions, the
practical significance of " Value-added experience as the center, to logistics solutions and IT
services to achieve the means to strengthen value-added services. "
"Value-added
services" can also be used in the retail service industry, mainly
refers to the "special services", while ensuring the basic services,
beyond the conventional, personalized service. For example: in the shop after the basic service process, to provide
membership services, door-to-door service, at the holiday to send
blessing card, in the dressing room placed small combs, slippers and so
on.
Because
"value-added services" is a leading, personalized service experience,
so after most of the start to use, it becomes a must have a common
service process, it is not a so-called "value-added" function. For
example: when all provide door-to-door service, the door is not a
value-added services, and be regarded as the basic service process
